Frequently asked questions
Yes! Our products are fully manufactured in the US and distributed directly from our US based partner laboratories and warehouses. Our facilities are NSF and GMP certified and FDA registered.
Shipping times depend on your shipping method. Below you’ll find the estimated delivery timeframes for each shipping method. Please note that these timeframes do not take into account order processing. Please allow 3-5 business days after ordering for your order to be picked, packed, and shipped.
USPS Domestic (US):
Delivery in 5-9 business days via USPS networks for transit delivery.
GlobalPost International :
Delivery in 12-16 business days for orders shipping Internationally (Canada, UK, Australia, Hong Kong, South Africa, Germany ONLY).
Express Shipping:
Delivery in approximately 5-6 business days after your order ships out, via DHL Express. Delivery date cannot be guaranteed with expedited shipping but will be faster than ground shipping.
PLEASE NOTE: expedited shipping is not available for delivery to PO Boxes or subscription orders. Please use the PO Box shipping method at checkout to ship to your local PO Box via USPS Priority Mail.
For one-time purchases, we accept all major credit cards, GPay, and PayPal
For subscription orders, we only accept credit or debit cards that can support recurring charges.
The information provided on this site does not constitute medical advice and should not take the place of consulting a physician. This information does not and should not replace treatment from a medical professional. If you need medical advice or assistance, you should consult a physician
NSF Certification verifies that Manufacturers meet all standards of public health standards and procedures. This also signifies that all products manufactured in the facility undergo extensive product and material testing, and every aspect of the development of each supplement has been evaluated and deemed to be of the highest quality.
Once your order ships out, we will email you tracking information so you can keep an eye on your delivery. Our couriers will provide an estimated delivery date based on transit. If you don’t see shipping information after 5 business days from your order date, please double check your spam or trash folder in case our email got lost in the mix.
🚨 Please allow 3-5 business days for your order to process before shipping out, as we take extra precautions to ensure our fulfillment team’s and customers’ safety. If you’ve placed your order on a Friday, Saturday, or Sunday, your 3-5 business days of processing time will start on the following Monday (or business day). Thank you for your patience!
Supplements and Personal Care Items Return Policy
Unopened and unused products may be returned for a refund within 30 days of the marked delivery date.
Multivitamin Return Policy
Initial orders can be returned within 30 days of its delivery date.
Please be aware:
Shipping charges are non-refundable and are not refunded in the event of a return
To start a return, please contact us here with your order number.
If you’re unhappy with a product, please contact us here within 30 days of your delivery date so we can determine the next best steps for you. While we cannot guarantee a refund once your product is opened/used, we will work with you to find the best solution.
